Welcome to our new website!

Posted on August 7, 2023


We’re excited to launch a new website that will help us better serve Carnation, WA.

Why this matters

The new site improves access to Carnation, WA government information and services. It also better empowers those internally who manage our digital services to the community.

Phases

There are two phases to our official launch:

  • BETA: Get feedback
  • LIVE: Formally launch the official website (and continuously improve it)

Done/doing

What’s been done:

  • Training and empowerment on new web tools
  • Organize content into a customer service approach
  • Prioritize plain language
  • ADA compliance
  • Predictive search
  • Mobile-friendly design
  • Interactive get answers
  • Updated services information
  • Website encryption
  • BETA Launch
  • Iterate on BETA feedback

What’s up next:

  • Continuous improvement based on community feedback

Give us your feedback

As we build the new website, we want your input. Please share your ideas.

Connect with us

We want to make sure you’re updated on our progress. Please connect with us as we build our future website together.

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